Effective Date: September 29, 2025
QueerPsych (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, https://www.queerpsych.com.
Information We Collect
We may collect the following types of information when you use our website:
- Personal Information You Provide: Name, email, phone number, address, payment details, voluntary demographic details, National Provider Number (NPI), and any other information you choose to include in your profile or communications with us.
- Account & Subscription Data: Information used to create and manage your QueerPsych account, subscription, and membership preferences.
- Form Submissions: Data submitted through contact forms, email list sign-ups, and directory subscription forms.
- Technical & Analytical Data: Cookies, IP addresses, browser type, device identifiers, and site usage data collected via Google Analytics, Meta Pixel, and similar tools.
How We Use Your Information
We use your information for the following purposes:
- Connecting Clients to Providers: Public-facing information in your profile may be displayed to help connect clients with providers.
- Managing Accounts & Subscriptions: Private-facing information (such as payment details and account preferences) is used to maintain subscriptions and provide member services.
- Communication: Responding to inquiries, sending subscription updates, and providing relevant resources.
- Analytics & Site Improvement: Understanding how users interact with our site to improve user experience.
- Advertising & Retargeting: Delivering relevant content and ads through cookies and tracking pixels.
Sharing & Disclosure
We only share information in limited circumstances:
- Payment Processing: We use third-party providers such as Stripe to process payments.
- Analytics & Tracking: We use cookies, Google Analytics, Meta Pixel, and similar tools to track usage and deliver retargeting ads.
- Business Transfers: If QueerPsych is sold, merged, or acquired, user information may be transferred as part of that transaction.
- Legal Obligations: We may disclose data if required by law.
We never sell or rent your personal information.
Cookies & Tracking
Our site uses cookies and similar technologies to:
- Enable essential website functionality.
- Collect analytics on website performance and usage.
- Provide advertising and retargeting services.
You can manage cookie preferences through your browser settings.
Data Retention & Security
- We retain personal data for as long as your account is active or as needed to provide services.
- We use SSL encryption and restrict access to protect your information.
- Sensitive details (like payment information) are handled by secure third-party processors (e.g., Stripe).
Your Privacy Rights
U.S. privacy laws give you certain rights regarding your personal data. These include:
- Access & Portability: You may request a copy of the personal data we hold about you.
- Correction & Deletion: You may request that we correct inaccurate data or delete personal information we maintain about you (subject to legal or contractual requirements).
- Opt-Out of Marketing: You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.
- California Residents (CCPA/CPRA):
- You have the right to request information about the categories of personal data we collect, use, and disclose.
- You may request deletion of your personal data.
- You may request that we do not “sell” or “share” your data (we do not sell personal information, but we do use cookies and analytics tools that may be considered “sharing” under California law).
- You may designate an authorized agent to make requests on your behalf.
To exercise these rights, please contact us at info@queerpsych.com
Children’s Privacy
QueerPsych is not directed at children under the age of 18, and we do not knowingly collect personal data from minors.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
QueerPsych
Website: https://www.queerpsych.com
Email: info@queerpsych.com